What to Discuss in a Skip Level Meeting: A Complete Guide for High-Performing Teams
Introduction
In todayโs fast-moving workplace, strong communication and alignment arenโt just nice to haveโtheyโre essential. One of the most effective ways to stay connected across layers of leadership is through skip level meetings.
These meetings create a direct line between senior leaders and frontline employees. Theyโre not about bypassing managersโtheyโre about building trust, uncovering insights, and driving alignment with company goals.
If youโre looking to get started, check out our free meeting templates to streamline your first skip level conversation.
What Is a Skip Level Meeting?
A skip level meeting is when a senior leader (like a VP or Director) meets directly with employees who report to their direct reports. In other words, it skips one level in the org chart.
These meetings help executives understand whatโs really happening on the ground. They also give employees the chance to share feedback, ask questions, and feel more connected to leadership.
Why Skip Level Meetings Matter
For companies with 40โ70 employeesโespecially those growing fastโskip level meetings are a game-changer. Hereโs why:
- They give you unfiltered feedback from the people closest to the work.
- They help spot morale or communication issues early.
- They make leadership feel more accessible and human.
- They ensure everyone understands the companyโs direction.
High-performing teams use these meetings to reduce silos, build trust, and move faster. With the right structure, skip level meetings become a strategic toolโnot just another calendar invite.
Want to simplify your meeting planning? Sign up for Meeting For Goals to structure, track, and follow up on every conversation.
Section 1: Preparing for the Meeting
Successful skip level meetings begin with solid prep. Without it, the conversation can easily veer off track or feel unproductive.
Set Clear Objectives
Before you even schedule the meeting, define your goals. Are you trying to:
- Understand how a specific team is feeling?
- Learn about challenges in a current project?
- Get feedback on leadership or company culture?
- Explore career development interests?
Having a clear purpose helps both you and the employee show up ready to talk. It also makes the meeting more meaningful.
Using Meeting For Goals, you can set and share these objectives in advance so everyone knows what to expect.
Gather the Right Information
To guide a thoughtful conversation, do your homework. Review the employeeโs recent work, project updates, and team performance. If you have access to anonymous feedback or survey data, use it to spot trends.
Letโs say several team members have mentioned unclear communication during recent sprints. Thatโs a great topic to dig into during the meeting.
This preparation shows employees you care enough to understand their worldโnot just talk at them.
Create a Comfortable Environment
Skip level meetings can feel intimidatingโespecially if employees arenโt used to talking directly with senior leaders.
Start by breaking the ice. Ask about their weekend or a recent success. Reassure them that this isnโt a performance reviewโitโs a conversation.
Let them know your goal is to listen, learn, and support. When you lead with empathy, youโll get more honest and useful insights.
Meeting For Goals lets you share agendas and notes ahead of time so employees feel more confident and less anxious walking into the room.
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Section 2: Discussing Team Dynamics
Once the meeting starts, one of the most valuable areas to explore is how the team functions.
Ask About Collaboration and Morale
Use open-ended questions to understand the teamโs vibe:
- โWhatโs working well in your team right now?โ
- โAre there any recurring challenges?โ
- โHow does your team handle feedback or conflict?โ
These questions help you uncover whatโs going wellโand what might be holding the team back.
You might learn that one team member is a natural leader or that communication between departments is a bottleneck. These insights can inform broader leadership decisions.
Meeting For Goals makes it easy to document these takeaways and assign follow-ups if neededโlike organizing a cross-functional workshop or resolving a recurring issue.
Identify Hidden Challenges and Opportunities
Sometimes, employees feel stuck or frustrated but donโt know how to bring it up. Skip level meetings give them a safe space to speak freely.
Encourage them to share:
- Frustrations with current tools or processes.
- Ideas for improving workflows.
- Suggestions for better team collaboration.
For example, someone might propose a new onboarding checklist that saves hours of training time. Without this meeting, that idea might never surface.
With Meeting For Goals, you can capture these ideas, assign owners, and track progressโall while tying them to company goals.
Adding an Agenda
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Section 3: Providing and Seeking Feedback
Feedback is one of the most powerful parts of a skip level meetingโwhen done right.
Share Constructive Feedback
As a senior leader, you might have insights into how the team is performing overall. Use this time to share feedback in a way thatโs helpful and supportive:
- โIโve heard some concerns about delays in Project Xโwhatโs your take on that?โ
- โYour teamโs work on Initiative Y has been outstanding. What helped you succeed?โ
Avoid sounding like youโre evaluating their performance. Instead, focus on learning and improvement.
Meeting For Goals helps you track feedback themes across teams, so you can spot patterns and address issues before they escalate.
Ask for Honest Feedback
One of the biggest benefits of skip level meetings is getting real, unfiltered feedback. Employees often have valuable perspectivesโthey just need a safe space to share them.
Try asking:
- โWhatโs one thing youโd change about how we work?โ
- โHow can leadership support your team better?โ
- โDo you feel connected to our companyโs goals?โ
These questions show you care about their experience. They also help uncover blind spots that managers or executives might miss.
Use Meeting For Goals to categorize and prioritize feedback. Youโll be able to take action fasterโand employees will see that their voices matter.
Section 4: Aligning on Company Goals and Vision
A key outcome of skip level meetings is making sure everyone understands where the company is headedโand how they contribute.
Clarify the Companyโs Direction
Start by sharing your team or companyโs top priorities. Then connect those goals to the employeeโs role:
- โWeโre focused on improving customer retention this quarter. How does your team support that?โ
- โWeโre expanding into new markets. What trends are you seeing on the ground?โ
When employees see how their work impacts the big picture, theyโre more motivated and engaged.
Meeting For Goals makes it easy to link meeting agendas and notes to company OKRs, keeping everyone aligned.
Build Support for New Initiatives
Skip level meetings are also a great time to get buy-in for upcoming changes. Present new tools, policies, or projectsโand ask for feedback:
- โWeโre testing a new project management tool. What features would help your team the most?โ
- โWeโre exploring a hybrid work model. What concerns or ideas do you have?โ
Involving employees early increases adoption and helps you spot issues before rollout.
Use Meeting For Goals to track initiative feedback, assign champions, and monitor progress in one place.
Section 5: Career Development and Growth Opportunities
Skip level meetings are a powerful moment to talk about what really matters to employeesโtheir growth.
Explore Development Goals
Ask employees about their learning interests and career goals:
- โAre there any skills youโd like to build?โ
- โWhat kind of training or mentorship would help you grow?โ
These conversations help you spot talent, fill skill gaps, and show that leadership is invested in employee success.
Meeting For Goals lets you log development goals and track progress over time, so these conversations lead to real outcomes.
Discuss Career Pathing
Understanding where employees want to go helps you support their journeyโand plan for the future.
Try asking:
- โWhere do you see yourself in 2โ3 years?โ
- โAre there any roles or projects youโd love to try?โ
These insights can guide internal mobility, succession planning, and retention strategies.
By documenting career goals in Meeting For Goals, you ensure theyโre not forgotten. They become part of ongoing performance reviews and development plans.
Conclusion
Skip level meetings arenโt just a leadership trendโtheyโre a smart strategy for building trust, surfacing insights, and aligning your team with company goals.
When done right, these meetings can reshape how your organization communicates, collaborates, and grows.
Key Takeaways:
- Prepare with clear goals and relevant context.
- Focus on team dynamics, feedback, and strategic alignment.
- Use these meetings to support employee development.
- Create a safe space for open, honest conversations.
Encourage Ongoing Communication
The best skip level meetings arenโt one-time events. Theyโre part of a culture of continuous improvement and transparency.
Schedule them regularly. Follow up on action items. Keep the dialogue going.
And if youโre ready to make every meeting matter, sign up for Meeting For Goals today. Our software helps high-performing teams like yours structure, track, and optimize every conversationโso you can lead with clarity and confidence.
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